Email Service Overview

Outsource your email and leave the hard part to us

Your customers expect reliable, functional email, but that can be complex and expensive to offer. Join the many service providers who outsource their email though OpenSRS

• Consider the savings

  Outsourcing allows you to provide a powerful email service without significant up-front or ongoing investment.

  • No hardware, software or monitoring required: You'll never have to rush to a data center to replace a server again, and you don't have to worry about hosting, bandwidth or power charges.
  • Support whenever you need it: Outsourcing your email doesn't mean you're left uninformed. Our technical support team is always available to answer questions and help resolve any issues.
  • No volume commitment: Pay only for what you use on a per mailbox/month basis. View our prices

• Stay in control of your business

  Outsourcing your email doesn't mean you should lose control of it. Our email service gives you the tools you need to track daily activities and manage your brand.

  • Offer a private label service: Change the service's branding to maintain your corporate look and feel.
  • Stay informed with reports: View a wide range of usage reports.
  • Manage customers: You can manage all aspects of a customer email account, including usage and features.
  • Integrate with your business via API: Our API lets you integrate email into your existing business. The API allows automatic creation and management of domains, mailboxes and settings.
  • Enable and disable features: You determine how you would like to package your email service. It's up to you to choose whether you want to offer features like the integrated calendar application or RSS feeds reader.

• Provide reliability to your customers

  Our email service is built to handle even large-scale deployments, and so is the network that supports it. It's backed by:

  • A full-time Network Operations Team: We monitor the service 24 hours a day, seven days a week. Our team is made up of experienced network administrators, a full technical support team and stringent escalation plans.
  • A full-time mail abuse team: We actively monitor networks for threats, and work to ensure our filters are optimized.
  • State of the art data centers: Our email system is located in data centers featuring full redundancy, backup generators, cooling systems and fire control.
  • Stringent security policies: We have strict internal policies on procedures, forensics, investigations and implementation, ensuring customer data is always safe and secure.

Email Service Architecture

• Reliability. Scalability. Performance.

  The OpenSRS Email Service platform is high performance. But what gives it the edge? Three basic premises guided us as we designed and built it.

  • Reliability: Going down or losing email is not an option. We used server virtualization technology to build in reliability and ease of maintenance. The service is housed only in Tier IV data centers to ensure the most reliable connection to the Internet possible. We also have extensive, real-time, 24/7 status monitoring both at the data center and in our own Network Operations Centre (NOC).
  • Scalability: Our service has to be able to grow. Each data center can scale to tens of millions of mailboxes with all the associated storage and email scanning required.
  • Performance: It needs to be fast. OpenSRS Email Service is extremely high performance and built for speed in every way. From multiple gigabit Ethernet connections, to powerful virtualized servers, to the latest in load balancers, it's built to get the job done with speed and efficiency.

• Servers & Services

  Our email service runs on virtual servers. This allows for ease of management in upgrading the environment's components, and in adding additional capacity. Outages are minimized even in the case of unexpected hardware failures. In the case of planned hardware downtime, the virtual servers can usually be transparently relocated to different physical hardware with no service interruption.

• Network

  Our email service has access to multiple backbone networks with continuous monitoring.

• Migrating is easy

  Our step-by-step guide walks you through the process of migrating to OpenSRS with little or no disruption of service for your users.

  Download our step-by-step guide

• Try it out

  Request a fully-functional demo account to see what our Webmail client looks like for your users.