By: Erik Bartz on April 1st, 2013
Posted in: Announcements
Tags: OpenSRS Offers, Ting
Comments: 0

If you’ve been thinking about promoting Ting to your customers, now is a great time to start because we’ve added a new bonus. When you sign up your first customer to Ting using your Offers referral URL code, your OpenSRS account will be credited a bonus $50.

But I know some of you are thinking, “Darn, I just signed up my first customer to Ting last week.” Don’t despair, the computer code behind the bonus is going all the way back to March 1, 2013.

Please note, regardless of when your first customer signs up, the bonuses will be applied at the beginning of each month when the process runs.

If you haven’t experienced Ting yet, or are unsure of network coverage in your area, but would like to before recommending it to customers, sign up for the Taste of Ting trial and we’ll get you set up. We have a bit of a waiting list, but we’re working our way through it as quickly as possible.

By: Erik Bartz on January 15th, 2013
Posted in: Announcements
Tags: OpenSRS Offers, Ting
Comments: 0

Great news! We’ve updated the backend of Ting Offers to now include customers who bring their own Sprint device to Ting; including phones purchased through Glyde. Previously customers who chose those options didn’t receive an account credit and the resellers who referred them didn’t receive credit for the account. As of Monday, we’ve updated the Offers system to support those customers who will now receive a $25 service credit on their account and resellers will receive their referral credit in the same fashion as new customers.

In regards to the end-user experience for BYOD; we know it still needs some work to provide a cleaner and clearer path for customers. Rest assured, if a user clicks through your URL to get the cookie, and then visits ting.com/byod, the end user will get a $25 credit and the reseller is assigned to that user for their bounty or revenue share. We are actively working to provide the end user a clearer path for this process so they know they’re getting the discount throughout the process.

Just a reminder the Ting offers have changed as well today, as we’ve mentioned before. Please make sure you’ve updated your communications to reflect the changes.

As we continue to develop Ting and the Offers plan for resellers, please continue to send in your feedback.

By: OpenSRS Team on August 2nd, 2012
Posted in: OpenSRS Services
Tags: OpenSRS Offers, Ting
Comments: 0

For our resellers in the US who are either already offering Ting phone service through OpenSRS Offers, or thinking about it, Ting recently added a whole bunch of new phones to their device line-up including the latest addition which happened earlier today – the Samsung Galaxy SIII.

The Galaxy SIII is one of the hottest Android phones around with a super-bright 4.8″ display, dual-core processor running Android 4.0 Ice Cream Sandwich. And it’s also the first smartphone offered by Ting that works with Sprint’s new and ultrafast 4G LTE network (where available).

It’s available for pre-order through Ting now, with delivery to customers expected in about 3-6 weeks.

The Galaxy SIII is definitely at the top of the smartphone technology heap, but remember that Ting has a wide variety of feature phones, smartphones and data devices at various price points so your customers can get the right device for their needs. Check out the Ting blog for the latest news.

Ting for Business

We’re also getting ready to roll out a whole bunch of new content to help you make the case that Ting is great for small business users – things like being able to have multiple devices on a single account (with truly pooled usage to help save money), easy-to-use management features, and travel-friendly mobile devices that help your business customers cut costs.

We’ll have much more about how Resellers can effectively offer Ting for Business in an upcoming webinar early in September, so stay tuned.

New options for Resellers in OpenSRS Offers

Last but certainly not least, you may have missed the recent addition of some new options for Resellers using OpenSRS Offers to bring Ting to your customers. At launch we had a single offer of $50 off a device purchase and a 25% revenue share for Resellers for two years and that remains for those looking for a nice balance of savings for your customers and a new recurring revenue source for you.

We listened to feedback and added three new offers to give you more choices in how you reward yourself and your customers:

New, one-time payment options:

• $50 off a device purchase for your customer, and a $50 one-time payment for you on activation.
• $25 off a device purchase for your customer, and a $75 one-time payment for you on activation.

New, higher revenue share option:

• $25 off a device purchase for your customer, and a 30% revenue share for you for two years.

As always, visit the Ting OpenSRS Offers page, and the Ting website for more information.

By: Michael Goldstein on July 25th, 2012
Posted in: OpenSRS Services, Partners and Resellers
Tags: Offers, OpenSRS Offers, Ting
Comments: 0

The People Love Ting page on the Ting site delivers two clear, important messages to any of you out there selling Ting or thinking about selling Ting.

• Your customers will be treated well. People are shocked by the accessibility and quality of our customer support and all the little ways (in our pricing, policies, rapid responses and improvements, etc.) that we simply do right by customers. Also check out our Facebook page, our Twitter mentions and this recent Yahoo! Answers thread.

• We are getting some high profile press and tons of great blogger reviews. This means some of your customers will have already heard of us. It also means that those who research us after your recommendation will like what they see. All this makes your job much easier.

By: Michael Goldstein on June 27th, 2012
Posted in: OpenSRS Services, Reseller Resources
Tags: Offers, OpenSRS Offers, Ting
Comments: 0

In our recent webinar about selling Ting, ultramarathoner James Koole suggested that you should “host more of the conversation on your side than ours.” I want to share a piece of data to support that point, elaborate on it a bit and see if I can offer you some help.

First the data. Looking at the traffic coming through our reseller landing pages on Ting, we see that 9% of the traffic has produced 80% of the accounts. Said differently, we are seeing a bunch of resellers who drive, for example, 200 visits with no conversions and a bunch of resellers who drive, for example, 4 visits with 3 conversions. The 200 visitors are probably coming through some sort of logo or link dropped on a homepage. The 4 visitors obviously knew quite a lot about Ting before they ever got there.

Your customers will likely not yet know anything about Ting. We do the best we can on our site to establish credibility and address potential concerns. But, in the end, we are still strangers. The best thing we have going for us is your endorsement.

Think about your own buying decisions. Familiarity and trust is everything. A blog post from you explaining the Ting plans will inevitably be so much more powerful than our own Ting plans page. Sharing how much you have saved a month with Ting will be so much more relevant than dozens of our own testimonials (from yet more strangers). Offering to walk your customers through the savings calculator to see if they will save money themselves will be absolutely invaluable.

The days of slapping affiliate links on your site and hoping to see conversions are over. Your customers rightfully expect to know what Ting is all about and why you are recommending it before they even visit our site. And they will not convert to any of our satisfaction if they don’t get that from you.

I don’t have more advice to offer on selling Ting in your own words. Be helpful. Be honest. I do, however, have one more thought on hosting more of the conversation on your side than ours.

We recently put the Ting savings calculator on our Ting Facebook page. Then, we took it a step further and put it on our separate Hover Facebook page. This work pretty much paves the way for you to embed this calculator on your site, Facebook page or anywhere else you want. Again, it might not seem profoundly different than sending your customers to our site. But I believe having this tool on your side, surrounded by your thoughts and suggestions, will drive more interaction and have far greater impact. It also does even more to reinforce your role as a trusted provider and expert.

You can add the savings calculator to your Facebook page easily. You’ll find more info and the link here.

If you want to add it to your site, there’s just a bit of work that needs to be done. We are happy to help. Just send an email to our own doctor of Ting reseller love, Mark Klein, at mark@ting.com.

Meanwhile, please join us in the Ting discussion forum to offer any questions, thoughts or concerns about how we can help you succeed.