Posts Tagged ‘Email Service’

OpenSRS Email Now Offers 5GB Standard

Starting today we’re upgrading all OpenSRS Email Service mailboxes to 5GB of storage at no additional cost.

There are two phases to the upgrade:

Effective today, new accounts you provision will automatically have 5GB of storage.
For existing accounts, beginning today, we’re going to start upgrading them from 2GB of storage to 5GB of storage. Getting all accounts upgraded might take a day or two, so feel free to tell your customers and users about the new storage quota, but please let them know they may not see the added space right away.

Share the News

You don’t need to do anything – the upgrades will happen automatically, and without any downtime or interruption in service.

Do enjoy the extra space and, by all means, let your customers know about the good news. Feel free to take all the credit, if you want. We don’t mind.

New End-User Mobile Email Configuration Guides Available

Did you know that OpenSRS Email Service works great with the latest smartphones and other mobile Internet devices? Thanks to the fact that we offer IMAP support standard with all mailboxes, end-users with iPhones, iPads, Android devices and BlackBerries can access their OpenSRS Email Service mailboxes natively on their chosen device.

Mobile Email Configuration Guides

To help your customers get email configured on their device, we’ve put together a collection of mobile email configuration guides for the most popular mobile devices. These are white-label docs with text and screenshots that will walk your customers through the process of getting email setup.

Feel free to download and use them as is, or grab the content and adapt it to your specific domain name with your branding. As with all the documentation and marketing materials we provide, it’s free to use and adapt if you are an OpenSRS Reseller.

Download them here

What do you think?

We’d love to hear your feedback on these guides as well. Is there anything you’d change? Have we missed a popular device? Do you want them in a different format? Drop us a line in the comments and we’ll see what we can do.

New Features and Enhancements for OpenSRS Email Service

We’re just putting the finishing touches on a Fall Release for OpenSRS Email Service. Your users should see these new features and enhancements starting on October 28th, 2010.

Here’s what’s happening:

Allowable email message size increased to 35MB: incoming and outgoing messages can now be larger. This reflects the increasing size of things like photos and other attachments users are sending through email.
Maximum length of a folder name increased: users can now create folder names up to 40 characters in length (up from 15) for both IMAP and Webmail.
Three new languages: Webmail is now available in Swedish, Norwegian and Danish including the user help system built into the webmail interface. This is in addition to the languages already supported: English, French, Spanish, German, Dutch, Italian and Brazilian Portuguese.
Per-user branding: you can brand webmail down to the user account level instead of just the domain level to add or remove features like the calendar and RSS reader for a subset of accounts on a domain. You’ll see a new drop-down menu to select the brand on both the “New Mailbox” and “Edit Mailbox” screens in the Mail Adminstration Center (MAC) where you can set the brand on the account.

Expect to see the new release in the Production Test Environment (PTE) starting on October 21st, 2010. A week later, on October 28th, 2010, we’ll promote the release to both Cluster A and B.

Making OpenSRS Email Filtering Easier to Deploy and Use

Starting next week, we’re making our Email Filtering easier to deploy and more intuitive for users. The change is quite simple–instead of delivering mail to a webmail-based Spam Quarantine by default, we’re instead making it possible to tag the spam, add an optional and configurable header, and then deliver the spam through to the users’ regular inbox (filtered into a spam folder, either server side, or in the client).

Making things easier

We looked at how a lot of software anti-spam solutions worked and decided that if we wanted to allow you to get rid of the headache of operating something like Spam Assassin on you own email server, then we shouldn’t create any additional headaches for you to make the switch.

So, we set out to replicate the setup of many of these self-run solutions with the anti-spam software in our data center, maintained by us. That meant allowing you to configure a specific header to add to messages flagged as spam and allowing you to tag the messages as spam in the email subject line.

The net result is an Email Filtering service that is effectively “hot swappable” with your existing setup. To your users, the change can be invisible – they don’t need to change their email client, or be retrained to visit a Spam Quarantine to view spam email. They can continue to receive their email, and messages flagged as spam as they are today, using your own setup.

Fewer hassles

Of course, you get the benefit of not having to maintain those spam filters or worry about things like blacklists, or other abuse issues.

Here’s a graphical representation of the new email flow. You can see on the left, with the Spam Quarantine, users have to deal with two interfaces to email. On the right, with “pass through” enabled, it’s a single point of contact with both wanted email, and spam (tagged and delivered to the spam folder).

Email Filtering starts at just $0.10/mailbox per month. Consider the time spent maintaining your current setup, including downloading and applying rules changes, or modifying settings, and we think you’ll agree that having us filter your users’ mail is the best way to go.

Learn more about OpenSRS Email Filtering.

New! File Storage in OpenSRS Email Service

Starting today, we have a new File Storage feature available in OpenSRS Email Service. File Storage allows users of the webmail application to upload, manage and even publicly share files simply and easily.

Users of OpenSRS Email can send email attachments up to about 25MB in size. But sometimes users want to send larger files, or make files available to friends or other people without having to attach them to an email.

We built File Storage to address some of these needs. Users can upload photos, documents, zip files, PDFs, videos…pretty much anything they want…through File Storage. Space is allocated as part of their overall mailbox quota of 2GB.

Once the files are uploaded to the service, they can organize and even share files publicly.

Here’s how it works:

Resellers who are using OpenSRS Email Service will have received an email today with more details about how to enable it for your users.