The widely anticipated launch of the .ME domain on Thursday made waves across the Internet, and some of those waves were negative. Over here at Tucows, all systems were go, and resellers were able to register names without difficulty as soon as the Registry opened for business. All in all, it was a successful launch from our perspective.
No so for Go Daddy, they caught some heat on the tech-blog TechCrunch which broke the story that “many users [had] reported getting confirmations (and credit card charges) for their domains, only to receive the following cancellation notice about an hour later.”
And the social networking news blog Mashable picked up the story saying, “it appears GoDaddy is buckling under the pressure and is about to have an ugly mess on its hands.”
GoDaddy later responded to the Mashable blog post saying that the problems were as a result of “system issues in our communication with the registry.” GoDaddy will, of course, refund customers who had failed registrations.
Even today, a Twitter search reveals many unhappy GoDaddy customers who thought they had registered sweet .ME domains and have since been told otherwise.