OpenSRS: Reseller Friendly since 1999

Posts in: Humour

Holiday Hours: Canada Day, Friday July 1st, 2011

This coming Friday our offices will be closed to celebrate Canada Day.

Canada Day, also affectionately referred to as Canada’s Birthday, is a federal statutory holiday celebrating the anniversary of the July 1, 1867, enactment of the British North America Act, today called the Constitution Act, 1867, which united three British colonies into a single country, called Canada within the British Empire.

Originally called Dominion Day, the name was changed in 1982, the year that Canada gained full independence from the United Kingdom. Canada Day observances take place throughout Canada as well as internationally.

Historical facts aside, we think it’s the perfect long weekend for our pet polar bears (each Canadian has one you know) to just chill out and enjoy a cold one on a warm, sunny day. The beaver on the other hand… we’ve tried to get him to relax, but without resorting to prescription meds, there doesn’t seem to be much chance of that.

For those of you more interested in serious business, here are the hours of operation during the holiday:

Our Technical Support team continues to be available 24/7 to assist you.

Please note that during this closure, there will be:

  • No orders or requests processed for the following TLD’s: .at, .fr, .ch, .li, .dk,
  • No special processing for .ca (registrant transfers, conflicting and municipal registrations) or .eu/.be (redemptions).

Hours by department:

Department Dates and Hours
Technical Support Regular hours
Payments Email support:
Compliance Closed July 1st (Friday)
Service Bureau Closed July 1st (Friday)

Internet Explorer 6 Users. Help Us Help You

With the preview launch of our Control Panel, if you’re an Internet Explorer 6 user, it’s probably time we had a chat. And if you don’t want to talk to us, then please do us a favour and seek professional help before it’s too late. Because we care about you a lot, and it’s tough watching you put yourself through this.

The Microsoft Internet Explorer 6 web browser was unleashed released to the world more than ten years ago.

As we were designing the OpenSRS Control Panel, we made a decision, after ten long years, to drop support of Internet Explorer 6. Despite the very small reseller base this would affect, we still struggled with the idea that we were finally leaving some of them behind if they continue to use Microsoft’s infamous version of this browser.

Before we get too far into it, let’s put things in perspective with a quick overview of visitors to the website:

In the last 30 days, the OpenSRS website welcomed 40,887 visitors. Of these visitors, 20.91% were using the Internet Explorer web browser. Of those visits, 3.23% were using infamous version 6.

Using these numbers, it means that we’re no longer going to support 0.68% of visitors to our website (276 people) if they report a browser-related problem.

No customer-focused company wants to ignore concerns of its users, but at some point, this day of tough love had to come. On the plus side, there’s no downside to upgrading.

In fact, here are just some of the pros associated with taking the time to upgrade:

  • It’s free and doesn’t cost anything to upgrade.
  • There are multiple browsers available to choose from.
  • Better security and protection
  • Faster web browsing, Faster browser startup
  • Your computer will not crash as often
  • Support for the latest web standards

Depending on your connection speed to your ISP, you could be enjoying a shiny new web browser in less than five minutes!

Moving the world off Internet Explorer 6

If you still don’t believe us, look at the efforts Microsoft, the developer of the browser. Even they don’t want you to use it! They’ve been putting lots of effort into migrating IE6 users to a safer, faster, more secure browser:

The Internet can be a dangerous place. It’s important to protect yourself by using the latest version of your web browser. Anything less would be outright crazy. If you’re one of those people frustrated by choices and would rather be told what to do, then go download Mozilla Firefox and install it right now (and remember to keep it upgraded!)


Perhaps the continued use of Microsoft IE6 can be attributed to the idea that not many people know what a browser is?

After writing this post, a friend directed me to this YouTube video, shot in Times Square, New York, by Google in 2009.

It’s a bit dated today in 2011, but it makes a good point that lots of average Janes and Joes simply don’t know what a web browser is. At the time of filming, only 8% of people knew that a browser was an application used to view webpages, with the majority of those surveyed believing the browser was the search engine itself.

The image used in this post was licensed from iStockPhoto.

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