OpenSRS: Reseller Friendly since 1999

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Join us for cocktails at 2014 2014 is just around the corner. OpenSRS will be at again this year and if you are attending the event we’d love to meet you face to face.

We are hosting a cocktail reception along with Atomia and Halon Security. Drop by the Commedia dell’ Arte in the lobby of the Hotel Colosseo on Monday, March 31st (between 18:00-20:00) to enjoy a drink or two and start off the week with some good, relaxed conversation. No need to RSVP.

You may also want to take note of a couple of events that you won’t want to miss:

  • Wednesday, April 2nd at 16:55 (Sanssouci room): Alex Schwertner, Director of Product Management, OpenSRS, will be presenting “Domain name industry 2014 – Rude awakening or endless opportunity?”. Make sure you mark your calendar for this session. Alex will be sharing his thoughts on new TLDs.
  • All week: OpenSRS will be exhibiting in the hosting.FAIR throughout the week. Look for us at booth E12. Come by to say hi and grab your squishy cows.  See the hosting.FAIR floorplan.

If you have any questions or if you would like to schedule a meeting, email

Safe travels to all attending and we are looking forward to seeing you there!

10th Anniversary Telecommunications Forum, February 24-25, 2014 in Ottawa, Canada

Tucows CEO Elliot Noss has been invited to speak at the 10th Anniversary Telecommunications Forum on February 24-25, 2014 in Ottawa. He’ll be delivering a lunchtime keynote presentation on February 25 titled, “The Dire State of Networks in Canada, and How We Can Take Advantage of It.”

His presentation is likely to get the attention of a few carriers, some policy makers and industry players and a whole lot of potential customers.

We’ve had great success in the US market with Ting, and we’d love to help push for change in the Canadian market as well.

We’ve secured a 10% discount off the regular conference fee. Use discount code #19382 when you register.

Visit for more information and to register for the event.


See you at 2013 2013 happens next week at Europa-Park, in Germany. OpenSRS will be at again this year and we’re looking forward to meeting many of our resellers face-to-face.

If you are attending the show this year, you’ll want to take note of a couple of events that you won’t want to miss.

  • Monday, March 18th, 18:00-20:00: We are hosting a cocktail reception along with our friends from the .CO registry. Drop by the Commedia dell’ Arte in the lobby of the Hotel Colosseo to enjoy a drink or two and start off the week with some good, relaxed conversation. No need to RSVP – Thorsten and the rest of the OpenSRS team will be there between 18:00 and 20:00.
  • Wednesday, March 19th at 17:15 (in La Sala Bianca): Adam Eisner, Director of Product Management, OpenSRS, will be presenting How New TLDs and New Rules Will Change the Domain Game. Make sure you mark your calendar for this session. Adam will be talking about New gTLDs and what impact the coming expansion of the domain name space will have on your business.
  • All week: OpenSRS will be exhibiting in the hosting.FAIR throughout the week. Look for us at booth A16 and come by to say hi. See the hosting.FAIR floorplan.

If you have any questions, or if you want to schedule a meeting, email

Safe travels to all attending and we hope to see you there next week!

Come meet us at Parallels Summit 2012 APAC

Greetings! OpenSRS has made some pretty amazing inroads into Asia for a while now and I wanted to give everybody a better idea of what we are keeping ourselves busy with. My name is Caleb and I handle business development for OpenSRS here in Asia based out of Singapore. Some of you may have already met me on my Asian tours or at industry events such as WorldHostingDays in Bangkok. We’re planning on attending much more of these events throughout Asia in the future and we hope to see you there!

The whole of Asia is going through a period of tremendous growth. The rapid development of national infrastructures coupled with booming population growth presents many possibilities which are yet untapped.

We are here to empower resellers to simply go out and capture these opportunities with the knowledge that you are being supported by a stable and established provider in OpenSRS.

By first listening to resellers, we hope to be able to understand the challenges you are facing, then try our very best to support these endeavours. Every reseller is unique in their own ways, so we want to be able to help you navigate not just the business but also cultural aspects here in Asia.

ccTLDs in Asia

OpenSRS currently supports ccTLDs from 17 countries in Asia. We are actively working on multiple fronts to add support for more countries while at the same time improving service for existing supported ccTLDs. As we are expanding this portfolio, we also want to hear from resellers which ccTLDs from Asia are important to you so that we know how best to deploy integration resources.

Parallels Summit 2012 APAC, 21 & 22 September in Singapore

Since 1999, OpenSRS has hundreds of resellers spanned all across Asia who have been counting on us to power their domain name registrations. These are exciting times as OpenSRS now has additional Domains and Trust services which help resellers break into new revenue streams.

We are also bringing the benefits of strategic partnerships which OpenSRS has with leading service vendors to Asia. One perfect example of this is our tight integration with the Parallels Automation line of products such as Parallels Plesk Panel and Parallels Business Automation.

OpenSRS is sponsoring this year’s Parallels Summit 2012 APAC in Singapore. The event will take place September 20-22. We want to meet you to understand how we can help your business be even more successful in Asia. As sponsors, we are pleased to invite you to attend the summit at no charge. I am also available to meet before or after the conference to understand better how we can work together. Please see our event page for the registration code and to book a meeting.

On-demand webinar: Hosting Industry Market Overview (mid-2012)

Last week we had the pleasure of hosting a webinar for our resellers with Phil Shih from Structure Research. He gave his “state of the hosting industry” presentation and got us all up to date on the trends that are shaping the industry as we pass the mid point of 2012.

Like all of our webinars, we recorded the presentation for those who weren’t able to attend live. Check it out, embedded below.

Free webinar with Phil Shih from Structure Research

I’ll be hosting a free webinar this Thursday, August 9 at 11:00 A.M. (EDT) with Phil Shih from Structure Research.

If you weren’t at this year’s HostingCon conference in Boston, then this is a great opportunity to get informed and educated about the state of the hosting industry as we move through the second half of the year.

Phil Shih is the founder and Managing Director of Structure Research. Phil has covered the hosting infrastructure space for over a decade in various publications such as, Computerworld, InfoWorld, Bizjournals, The Houston Chronicle and The E-commerce Times.

He’ll be providing a 45-minute long, third party overview of the state of the hosting and cloud infrastructure service industry and a projection of its future. The session will feature detailed discussion of industry trends, proprietary market share data and analysis and helpful advice on how to succeed in a rapidly changing marketplace.

As with all OpenSRS webinars, this is a free event and open to all to attend.

Register here

Learn more about Structure Research at their website.

HostingCon 2012: Profiting from Changes “Right of the Dot”

Given the mainstream media coverage, chances are you’ve heard of the changes coming to the domain name space over the next two years. Thanks to ICANN’s decision to vastly expand the number of domain name extensions available, there’s a good chance we’ll have an entirely new view of how domain names are used as Internet addresses by 2014. I’m looking forward to previewing these upcoming changes in my HostingCon 2012 session next week, titled “Profiting From Changes ‘Right of the Dot’”.

A sneak peek

While I don’t want to give away the whole presentation, some of the major topics I’ll cover include:

  • What today’s domain name landscape looks like compared to what it will look like in the future. When I talk to our resellers about carrying more domain name extensions, they often ask me how many countries they should carry, and what to do when customers want more. This challenge is going to morph into something much greater as customers are to choose domains based on country, city, state, region, community, interest, or possibly even brand! (Hint: it sounds complicated, but it’s actually good news.)
  • An overview of the 1,409 new domain name extensions that were applied for. These applications can be divided into several categories: Generic (like .web or .blog, for instance), Brands (everything from .apple to .zippo), Communities (such as .irish), Internationalized Domain Names (like קוֹם – the Hebrew equivalent of .COM), and Geographic extensions (such as .london and .paris). We’ll talk about what applications may be successful, and which ones might look good on the shelves of web hosting companies.
  • An overview of the applicants themselves. Applicants for these new extensions ranged from investment groups to brand owners, and everything in between – including web hosting companies, registrars and even Tucows. I’ll cover who the players are and what their goals may be.
  • What happens after the application phase. Submitting an application is just the beginning – there’s phases for application reviews, contention, and possibly even an auction if multiple bids for the same extension are approved. And all that is before the extension is even made live on the Internet!

With a sold-out floor and some fantastic sessions on the schedule, I’m really looking forward to the biggest and best HostingCon yet. I hope you’re able to join me Monday, July 15 at 1pm. See you there!

On-demand webinar: Tapping into Mobile Trends with goMobi

If you missed the webinar I hosted last week with Chris Campbell of goMobi, it’s now up and ready for on-demand viewing.

Chris did a great job presenting some super stats about the state of the mobile web in 2012 and about how goMobi provides an ideal solution for both resellers like you and your customers. He also took a look at some of the new features that were added to goMobi recently, and he gave us a bit of a sneak peek at what was on the roadmap for the next couple of releases.

Click here to head straight to the archive page. No signup required!

Free webinar: Tapping into Mobile Trends with goMobi

Mobile Internet usage continues to grow and your customers are likely looking to you for ways to ensure that their websites are mobile ready.

On June 14, 2012, I’ll be hosting a free webinar with Chris Campbell, Director of Business Development, Afilias (the people behind the .MOBI domain extension and our goMobi mobile website solution).

Chris will provide a state of the mobile web to ensure that you have a good sense of where things are at in 2012, as far as mobile in concerned.

We’ll also show you some of the great new features available in goMobi. Version 1.6 was released earlier this year and boasts some pretty neat new stuff like mobile commerce, improved themes and custom icon support, and more.

Like all OpenSRS webinars, it’s free to attend. We’re offering two sessions to accommodate resellers around the world. Take your pick – the content will be the same for both sessions.

Register now!

I hope to see you there!

Freedom to Connect

If you are at all interested in issues like Internet openness and net neutrality, then you’ll want to check out F2C: Freedom to Connect. It’s a fantastic two-day conference devoted to preserving and celebrating the essential properties of the Internet, coming up on May 21 and 22nd, in Washington, DC.

Read on to learn how to win a free pass to F2C or get a discount on your registration!

This year’s F2C conference features a very strong lineup of presenters and panelists. F2C: Freedom to Connect logoConfirmed keynote speakers include Vint Cerf, Michael Copps, Cory Doctorow, Benoît Felten, Rebecca MacKinnon, Eben Moglen, Mike Marcus and Aaron Swartz.

Here’s a good explanation of what F2C is all about:

The Internet is a success today because it is stupid, abundant and simple. In other words, its neutrality, its openness to rapidly developing technologies and its layered architecture are the reasons it has succeeded where others (e.g., ISDN, Interactive TV) failed.

The Internet’s issues are under-represented in Washington DC policy circles. F2C: Freedom to Connect is designed to advocate for innovation, for creativity, for expression, for little-d democracy. The Freedom to Connect is about an Internet that supports human freedoms and personal security. These values, held by many of us whose consciousness has been shaped by the Internet, are not common on K Street or Capitol Hill or at the FCC.

F2C: Freedom to Connect is about having access to the Internet as infrastructure. Infrastructures belong to — and enrich — the whole society in which they exist. They gain value — in a wide variety of ways, some of which are difficult to anticipate — when more members of society have access to them. F2C: Freedom to Connect especially honors those who build communications infrastructure for the Internet in their own communities, often overcoming resistance from incumbent cable and telephone companies to do so.

The phrase Freedom to Connect is now official US foreign policy, thanks to Secretary of State Clinton’s Remarks on Internet Freedom in 2010. She said that Freedom to Connect is, “the idea that governments should not prevent people from connecting to the internet, to websites, or to each other. The freedom to connect is like the freedom of assembly, only in cyberspace.” Her speech presaged the Internet-fueled assemblies from Alexandria, Egypt to Zuccotti Park.

Win a Free Pass, or Get 33% Off Registration

F2C meshes very nicely with our corporate ideals about how the Internet should work and how it needs to be protected and nurtured. Our mobile service Ting is a proud sponsor of the event and we have a couple of discount options for those of you who are looking to attend.

  • First up, we have a free pass to give away to one person. We simply ask that you email us and give us a short explanation on why you think you should attend. Act fast – we’ll have a look at the emails and choose a winner on April 11th.
  • For those who don’t get the free pass, we also have a discount code that you can use to get 33% off the registration fee. When you register, use promo code “TING33″.

The cost for the conference is $349 until April 16, after which the cost goes up a bit. That discount code will work until April 30.

For more information, and to register, visit the F2C: Freedom to Connect website.

Hosting Trends for 2012 – Free Webinar!

NOTE: If you missed the live webinar, we now have a recording available for viewing at any time. Click here to view.

Staying on top of where the hosting industry is headed is key in ensuring that you are able to react quickly and be successful.

Arming you with great information about the current state of the industry and where it’s going int he future is all part of what we do. If you’ve attended events like HostingCon, WorldHostingDays or Parallels Summit, you’ll know that we often offer sessions designed to share that knowledge we’ve gained with you.

Free Exclusive Webinar!

Coming up on February 2, 2012, we’re hosting a free webinar that we know you won’t want to miss.

We’ve arranged for Phil Shih, founder and managing director of Structure Research to provide a one-hour session titled, “A Look Ahead – Trends in Hosting for 2012.”

Phil Shih

Phil Shih, Founder and Managing Director, Structure Research

Phil is a well-known speaker in the hosting industry. He has in-depth knowledge of where things are, and where they are headed based on his over ten years of looking at the hosting space. Phil was a long-time senior staff writer for The WHIR, and an analyst for Tier1 Research.

This webinar is just a start – we’re very excited to announce that we’ve partnered with Phil to bring you exclusive content like this throughout the year.

More to Come

As mentioned, the webinar is just the first of a number of many initiatives we have planned, some with Phil and some with other great partners – watch for blog posts and more great webinars coming up to help you stay current.

From day one, back in 1999, we’re always been very much focused on making sure that you have the products and services you need to succeed. That means having things like a huge range of ccTLDs and gTLDs, or partnering with multiple trust providers so you can always offer the right SSL or trust product for every customer.

Further extending and broadening that focus to include information and intelligence is just one more thing that makes us the best choice for companies looking for a wholesale Internet services partner.

Watch On Demand

Click here to view the recording. Like all of our webinars, it’s free.

HC2011: This Mobile Moment

We’re at an inflection point with mobile Internet access right now, and hosters are in a unique position to take advantage of it. That was the key message today from Tucows CEO, Elliot Noss in his session, “This Mobile Moment,” given this afternoon at HostingCon.

I won’t go too deeply into the content of the presentation, but Elliot’s point is this: mobile is exploding, current providers aren’t doing a great job serving customers, and customers are just waiting for a someone to come in and do things differently.

Elliot suggests that hosters are uniquely positioned to take advantage for a number of reasons, like the fact that hosting companies are really good at customer service and are used working with small margins.

Phone to Modem = Feature phone to Smartphone

He also says the current situation with mobile access is analogous to the move from using our copper phone lines for telephone calls, to hooking up a modem and starting to use our phone lines for Internet access. He says the switch from feature phones used for voice calls and SMS to smart phones (pocket computers, really) represents a similar shift in technology use.

The point is this: hosting companies should be thinking about how they can leverage their expertise in service, support and understanding the needs of their customers to identify and take advantage of the opportunity that this mobile moment provides.

HC2011: Impact of New TLDs on Hosting Companies

It’s presentations day for OpenSRS today at HostingCon 2011. We have a pair of speaking slots, and things got started with Adam Eisner’s talk about the impact of new TLDs for hosting companies this morning.

Of course, not everyone is at HostingCon 2011 this week, so for the benefit of all of you not in San Diego, here’s a summary of what Adam talked about. If you are at HostingCon, and missed seeing the presentation live, then you missed out on your chance to win a pair of sweet noise cancelling headphones. Jeffrey Cohen of InternetLitigators was at the presentation and walked away with the prize – congrats to you, Jeffrey, and enjoy the prize.

New TLDs Were Officially Approved at ICANN Singapore

The approval of what are referred to as “New TLDs” was the big news out of the last ICANN meeting in Singapore a few months back. Basically, that decision paved the way for the creation of hundreds of new domain extensions – think .nyc or .eco, and even .apple, .canon and .coke and you get the idea about how far reaching this evolution will be.

This profound change in how the domain name system works will have big impacts on hosting companies. If you are in that business, you’ll obviously want to be aware of what’s happening so you can make sure you’ve positioned yourself to take advantage of the opportunities that new TLDs may present.

Here’s an overview of what Adam talked about (slides are below in the embedded Slideshare):

  • Right now we have 22 gTLDs (and hundreds of country code TLDs). In the next few years, New TLDs will add as many as 500 new TLDs to the root.
  • ICANN started talking about new TLDs years ago, and approved the start of discussions about adding new TLDs to the root in 2008. It took a long time, and a lot of discussion with various stakeholder groups to get to where we are today (and we’re not quite done yet).
  • In June 2011, at the Singapore ICANN meeting, ICANN approved the Applicant Guidebook and officially launched the New TLDs program.
  • There are three different categories of New TLDs to consider:
    • Brand-based: .coke, .canon
    • Generic: .search, .blog, .cloud
    • Community/Interest Group: .eco, .gay, .toronto
  • Key point: .XXX is not part of the New TLDs program. It’s a separate new extension that is launching this fall (and OpenSRS is accredited).
  • Key dates:
    • January to April 2012: applications accepted
    • April 2012: Cards turned over
    • November: Applications approved
    • Sometime after that: first New TLDs go live in the root
    • Maybe an additional application/approval round after that
  • Opportunity: Improved end-user perception – having a New TLD raises your stature
    • Get your own: no sharing the stage, your name on the right side of the dot, full control! All the good names are available on your own TLD.
  • Costs:
    • $185,000 US Application Fee (if approved)
      • could be more (auctions, multiple groups after the same extension)
      • Marketing, legal fees, etc.
  • How to:
    • Fill out the application, paying special attention to the Guidebook.
    • Get a partner who has technology experience, and knows the their way around the ICANN world.
  • The Other Opportunity: Reach new customers by selling others: hundreds of new TLD extensions to offer.
    • New segments, new markets.
    • .MUSIC, .LONDON, .SKI and more!!!
    • It won’t be easy…look at .com vs. the other, newer gTLDs like .info, tel, etc.
    • What makes a “sellable” extension?
      • Priced smartly (less than $30/year)
      • No wacky rules
      • Follows the standards laid down by current gTLDs
      • Resonates with end-users (or a segment of end-users)
    • How to sell them?
      • Most new TLDS will partner with Registrars
      • Brands won’t offer names to the public
      • Integration should be pretty much the same as current gTLDs.

The takeaways:

  • There’s an opportunity to secure a brand or community
  • New TLDs represent new markets and new opportunities
  • Having your own TLD means full control of the namespace and anything is possible.

And here’s the full presentation for those who want the slides to go with the summary:

HostingCon 2011 Starts Today

HostingCon 2011 kicks off today and it promises to be a very busy and exciting week.

OpenSRS has a big presence at HostingCon as usual and we’re going to make sure that whether you are in San Diego this week, or anywhere else in the world, that you know what’s going on.

Here’s just a taste of what’s happening over the next few days:

Speaker Sessions

Today we have a pair of awesome presentations that you’ll definately want to attend. First up is Adam Eisner, our Director of OpenSRS Product Management:

with Adam Eisner
Monday, August 8 at 11:00AM

Thanks to ICANN’s New Top Level Domain program, hundreds of new domain name extensions like .WEB, .MUSIC, and your own .BRAND will soon be a reality. Learn how these new extensions will change Internet users’ perceptions of domain extensions and how to ensure your hosting business is prepared to profit.

If you attend Adam’s session, you’ll have a chance to win some nifty noise cancelling headphones from OpenSRS. We’ll give them out after the session to one lucky attendee.

Grab some lunch and take a breather, but make sure you don’t miss Elliot Noss, Tucows President and CEO in the afternoon:

with Elliot Noss
Monday, August 8 at 3:00PM

The meteoric rise of mobile computing has hosting companies scrambling to address new customer needs and leverage new market opportunities. Elliot revisits similar moments in the past 20 years looking for clues to how hosting companies can capitalize.

If you aren’t in San Diego, or can’t make either of those sessions, we’ll post up a summary of each later today so you can still get the great content that Elliot and Adam are presenting.

We’re Just Getting Started!

The exhibit floor opens tomorrow morning at 11:00 A.M. and we’ll be all ready to say ‘hi’ to attendees and to tell them all about the many new things we have in store for our resellers in the next little bit.

Drop by booth #439 to see us! You can’t miss it – look for waving Service Guy and the brightest, most colourful booth on the show floor.

While you’re there, be sure to drop off your business card for a chance to win an Apple iPad 2 from Afternic and OpenSRS. They provide domain listing services for the domain aftermarket and are a key partner for OpenSRS, providing great quality domains for our Premium Domains service. We’d love to talk more about how you can start offering Premium Domains to your customers and help them find their perfect domain.

Our good friends at Trustwave have a really cool contest going on at HostingCon. They’ve put together a really fun game for the iPad, iPhone and iPod Touch called MadLocks. Download it for free starting today and then play for a chance to win a 15″ MacBook Pro from Trustwave. More details on the game are available at their website. Of course, we’d love to chat with you about offering Trustwave SSL products through OpenSRS. And we have a special incentive program going on right now with Trustwave that gives OpenSRS Resellers a chance to win an iPad 2 courtesy Trustwave.

But Wait! There’s Even More!

Believe it or not, there’s still more to talk about! Stay tuned to the blog over the next three days for extensive coverage of HostingCon and for some more news from OpenSRS. And be sure to follow @OpenSRS on Twitter for more HostingCon news and info. Who knows, there might be some surprise giveaways and other fun stuff for our Twitter followers.

Webinar: Control Panel In-Depth

It’s been a week or so since we introduced the Domain Manager tab in the OpenSRS Control Panel. We hope you’ve had a chance to dive in a play around and let us know what you think. We’ve already received some encouraging and constructive feedback – keep it coming!

We’re pretty excited about the Control Panel and what it can do, but a lot of the really neat stuff is behind the scenes. We know there’s a bunch of you who are keen on hearing about some of the neat kit that powers things like the search and filtering features. So we’re offering a webinar to bring some of that information to you.

Webinar: Control Panel In-Depth

With: Paul Tichonczuk, Senior Web Application Developer and James Koole, Communications Lead
When: Thursday, May 19, 2011 at 9:00 AM and 2:00 PM EDT [GMT/UTC -4]
Register now

The webinar will be hosted by yours truly and Paul Tichonczuk who is a Senior Web Application Developer here at OpenSRS. Paul T. is going to talk about some of this new tech and geek out a bit on how things fit together to provide the fast, intuitive interface that you now have in the Control Panel. I’ll take you through some of the neat things you can do with Control Panel – like filtering your domains lists, and how to setup DNS templates. Think of it as a bit of a power-users demo.

Do plan to check it out if you want to get some pro-tips and learn about some neat developer stuff. We promise to keep it understandable whether you are a developer or not!

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