Author Archive

WHOIS Privacy Now Available for .CO Domains

Effective today, it’s now possible to add WHOIS privacy to .CO domains.

At launch WHOIS privacy was not permitted on .CO domain names. Recently that policy was amended to permit the use of WHOIS privacy for .CO registrations.

Included Free

As with all other domain extensions that support the use of WHOIS privacy, there’s no cost to enable our Contact Privacy service on .CO domains through OpenSRS.

Adding Contact Privacy to a .CO domain is done in the same way as all other domain extensions that support it, including via the Reseller Web Interface and using the OpenSRS API. Support for WHOIS Privacy in OpenSRS Storefront will be added shortly.

A "super" .co Promo to Announce

We’ve got a “super” pricing promotion on .CO domains to share with you.

.CO domains will be made available at a wholesale cost of USD$13.00 from 00:00 EST on Sunday, February 6, 2011 through 23:59 EST on Saturday, February 12, 2011.

But you’ll need to move pretty quickly on this one – to be included, you must signup for this promo by 8:00 A.M. EST (13:00 UTC) on Friday, February 4, 2011.

Here’s the full details of the promotion (please read carefully):

The promotional price of USD $13.00 applies to new one-year registrations or the first year of new multi-year registrations only. Renewals and transfers are not eligible.

To be eligible for the promotional pricing on .co domains, you must do the following for the duration of the promotion period:

Promote .co on your homepage with either a text notice or graphical banner or image
Place .co in the first or second position in the TLD drop-down (if applicable) on your domain search
Return .co domains in the first or second position in your search results
Price .co domains at no more than $19.99 USD

We will be verifying compliance with all the terms of this promotion at various times during the promotional period.

Resellers who are not in compliance with all of the terms when random checks are performed will be deemed ineligible for the promotion without warning.

To sign up for this promo, click here.

Thanks for your continued support of OpenSRS and happy selling.

The OpenSRS Team

How to Retain Customers and Reduce Churn

It’s really easy to think of a domain transferred away from your reseller account to another registrar as just that – a domain. But every domain is attached to a customer, and those customers often take more than their domain when they leave for a competing registrar.

OpenSRS provides a few tools to keep you informed as to when your customers are moving their domains (and by extension, their hosting or other services). Armed with that information, you can take action when a transfer away is initiated to try to hold on to that domain and customer.

We put together a tutorial that will help you:

make sure you KNOW when someone requests a domain transfer away
ensure that you HAVE A PLAN to address customers who are transferring domains away
ACT on domain transfers to retain some of those customers

View the full tutorial

CIRA Now Accepting Entries for the .CA Impact Awards

The Canadian Internet Registration Authority (CIRA) has started taking submissions for the 2010 .CA Impact Awards. This program is part of CIRA’s ongoing commitment to invest in Canada’s .CA community. Submissions will be accepted between January 6, 2011 and March 25, 2011.

Winners will receive a cheque for $5,000 from CIRA.

The .CA Impact Awards celebrate hose people who are using their .CA websites to make a positive difference in the lives of those around them. The impact can be social, cultural, political, technological or economic. .CA Impact Awards are available in four categories: E-Learning, Small Business, Not-for-Profit, and Web Technology.

Tell your Customers about the .CA Impact Awards

CIRA intends to email all .CA registrants about the .CA Impact Awards on January 19, 2011. If you are a .CA reseller, help get the word out and share this news with your customers! Feel free to blog it, tweet it, post it on Facebook or create an email campaign.

Who knows, maybe one of your customers will take home $5,000 from CIRA!

Meet the Reseller: ISOCNET

OpenSRS Reseller ISOCNET is a Greater Cincinnati/Northern Kentucky-based company which specializes in providing website design and development, web hosting, e-commerce solutions, and hosted email to small to medium businesses in the region.

A reseller since 2003, ISOCNET uses OpenSRS to complete its suite of Internet services, and to help turn domain registration and management from a headache for its clients into a value-added service and a great source of revenue for itself.

Started as an ISP, Grew by Listening to its Customers

Founded in 1996, ISOCNET started out as a local ISP offering dialup Internet access to customers in the area. They leveraged that early success and began offering email anti-spam and anti-virus solutions as well.

Those customers then started asking whether ISOCNET would be able to take care of all of their Internet needs and ISOCNET began offering a complete suite of Internet services like website development, hosting, e-commerce and collocation solutions.

Turning Domains from Pain to Gain

ISOCNET also identified an important piece of the puzzle in domain name registration and management – their customers were looking for an all-in-one solution provider who would take care of all aspects of their web presence. One of the biggest pain points customers identified was managing domain names.

ISOCNET turned to OpenSRS in 2003 to provide an integrated solution that offered the complete control they required. ISOCNET leveraged their partnership with OpenSRS to offer even more value to their customers and complete the service package their clients demanded.

A Trusted Partner

The payoff for their clients came in the form of peace of mind that their important domain assets were in good hands. For ISOCNET, the payoff was not just in the bottom line, but also in a client base that saw them as a trusted partner for all their Internet needs.

Visit ISOCNET at www.isoc.net