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Maintenance Announcements are moving!

We’ve been posting advance maintenance window notifications on the Reseller blog since our System Status Dashboard launched in December 2008. Today we are launching a maintenance calendar located on the new left-hand side menu on the OpenSRS System Status Dashboard. This will replace our weekly blog posts for scheduled registry, vendor and OpenSRS maintenance windows. We will regularly update the new maintenance calendar for any scheduled windows (OpenSRS, Registry or vendor), so check back often. If you use a calendar that supports the iCalendar format, you can import the current maintenance calendar. Also, our Status dashboard provides real-time notification at the start and end of each scheduled maintenance window including the length of the window and service impact.

For OpenSRS services only, we will continue to provide advance email notification to our Resellers regarding scheduled maintenance windows. (These are usually provided at least 1 week in advance). Other than the maintenance calendar update, we will not provide advance notification via email for registry and vendor maintenance windows. Registries and vendors vary the timing of their advance notification for scheduled maintenance. Instead, as soon as we get the registry or vendor messages, we will update the maintenance calendar and schedule the windows for real-time notification on the Status Dashboard.

The Status menu includes the new maintenance calendar and options on how to subscribe to Status:

Status menu

OpenSRS Status Dashboard has real-time content about all our services including incidents and maintenance windows. For service outages (incidents), we provide frequent updates with full details including an incident summary at the conclusion of an issue. We also indicate the type of Status for services by the following color-coded categories: Online=green, Degraded=orange, Offline=red and Maintenance=gray.

On our Status Dashboard, customers can see real-time and archived data including maintenance and incident summaries. As a reminder, we encourage you to sign up to receive RSS, Twitter or email notifications.

  • Rolf Kleef

    I like to add the maintenance calendar to my Google Calendar, also to make it easy to copy events to the calendar we use towards our clients. However, I haven’t managed to discover the link to the iCalendar feed yet… :-)

  • http://verbo.se/ dahamsta

    Where’s the iCal? I don’t see a link anywhere.

    adam

  • http://www.opensrs.com Heather Leson

    Hi Rolf and Adam,

    We are looking into various calendar import options. The iCAL link will give a one time data import, but does not sync regularly. The link was temporarily removed until we can provide a full functionality.

    Here it is: http://status.opensrs.com//maintenance-calendar/?ical

    Heather

  • http://verbo.se/ dahamsta

    Thanks Heather, however I’m getting mixed results with that. Outlook sees an item on Tuesday and one on Sunday, Google Calendar sees nothing, and Zimbra spits it back at me. :)

    adam

  • Heather Leson

    Hi Adam, that is quite the list of calendars you have there.

    I will share your feedback with our developer and see what we can do. As mentioned, we really are looking into options.

    Heather

  • Rolf Kleef

    Google refuses it for me too. I have other .ics calendars that seem to manage well.

    Maybe useful: if I paste your url in Firefox, it seems to have the “Content-disposition: attachment” header. Others seem to deliver it without the content disposition header.

    Oh, and as far as I can tell, they’re all updated continuously as Google Calendar retrieves the file regularly, so it shouldn’t be a one-time import.

  • http://verbo.se/ dahamsta

    Thanks Heather. Zimbra is the calendar I use, I just tried it in the others to see if they would accept them.

  • http://www.opensrs.com Heather Leson

    Hi Rolf and Adam, I spoke with our developer. We think we have the solution we would like to use. We have some testing in house to do for it. When we are ready would you like to be beta testers? I would the feedback.

    Heather

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