Meet the Resellers: neoDomaine

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By: OpenSRS Team on June 22nd, 2009
Posted in: Partners and Resellers
Tags: Meet the Resellers
Comments: 1

This latest installment in the “Meet the Resellers” series features Sébastien Prat, founder of neoDomaine, a fast-growing hosting company from France.

Sébastien Prat, neoDomaine, with his daughter

James McNally (JM): How long has neoDomaine been doing business and what are all the services you offer to your customers?

Sébastien Prat (SP): neoDomaine has been incorporated since 2001 with domain name registration as its core business. Since then we have developed complementary services around domain names, but high volume domain registration at reasonably low prices is still our main activity. On top of that we provide various value added services such as web redirection (URL mapping), mail redirection (with on-the-fly spam and virus filtering), basic hosting packages, snap robot and portfolio monitoring systems.

JM: Any interesting stories from your company’s history?

SP: Yes, we figured out that in the long term, discount registrars are not such a threat as they appear to be. Since we started on the market, prices have dropped heavily but our market share is still strong. When it comes to registration, end users sometimes just look for the cheapest, but they soon realize that choosing the cheapest may not have been so wise (for example some price breakers like Lycos have gone bankrupt with thousands of domain names). Security and quality of service is the best choice for the long term. That is what we do at neoDomaine. For example, among other things, we host our servers at two different physical facilities separated by ten miles. This doubles our hosting cost, but all of our systems are “always up” in any circumstance. Quality at a reasonable price is the best long term choice for end users.

JM: How did you personally get into the Internet business?

SP: I was surfing the web when I came across the OpenSRS web site. It really was as simple as that!

Montpellier, France

JM: Where are you located and what makes it such a great place to do business?

SP: We are located in Montpellier in the south of France. This is quite a nice place to live and work. We are near the Mediterranean Sea and our Tucows account manager has never missed a visit for a nice lunch on the “terrasse” around springtime.

JM: How long have you been an OpenSRS Reseller and how has your partnership with OpenSRS helped your company succeed?

SP: We started the business in 2001 as an OpenSRS reseller. Our partnership with Tucows is a win-win process: if we grow, you grow. Sincerely, we have no grief with OpenSRS. Technically your system is now quite mature and functional and we have always been able to get someone on the phone whenever we needed. Now you have opened an office in Europe. The distance has never been a problem anyway, since the daily business is 100% on computer screens.

JM: What can we do to make the relationship stronger?

SP: Come for another lunch around September (the sea is still warm!).

If you’re a reseller interested in sharing your story with our readers, get in touch with me (jamesmATopensrsDOTcom). We’d love to hear from you!

Special thanks to Flickr user Bruno Monginoux for making his image available under a Creative Commons license.