Email Outage Update: August 14, 9:30 A.M. ET
By: Ken Schafer on August 14th, 2008
Posted in: OpenSRS Services
Tags: Email Service
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We continue to provide regular updates on the progress of restoration at http://status.opensrs.com/
We’re pleased to report that more than two thirds of users on Cluster ‘A’ now have full email service meaning they can log in via POP, IMAP or webmail, as usual, to send and receive mail.
The remaining users that are still affected by this outage (about 1/3 of users on Cluster A) have been provided limited access, by webmail only, to their email. They can log into their webmail normally and send and receive email as usual, and view any messages received since the outage began.
We’re continuing to monitor the rebuild of the additional two storage volumes. Our current estimate is that full service to the remaining affected customers will be restored by Saturday, August 16, at 4:00 P.M. ET (20:00 GMT/UTC).
Once again, we deeply apologize to you and your customers that have been affected by this service interruption and we appreciate your patience as we work to restore full service to all users.
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